Likely Causes
A worn or broken drive belt
A worn or broken drive belt. This is one of the more frequent reasons homeowners in our service area call about this exact symptom.
A failed lid or door lock switch
A failed lid or door lock switch. This is one of the more frequent reasons homeowners in our service area call about this exact symptom.
An unbalanced load tripping the safety sensor
An unbalanced load tripping the safety sensor. This is one of the more frequent reasons homeowners in our service area call about this exact symptom.
Safe Checks You Can Try First
- Redistribute the load evenly and restart the cycle
- Confirm the lid or door is latching fully closed
- Check that the load isn't over the machine's rated capacity
When to Call a Technician
If rebalancing doesn't fix it, a belt or lock switch replacement is usually needed.
Frequently Asked Questions
No — most cases like this are a specific, repairable part failure rather than a sign the whole unit needs replacing. A technician can tell you the realistic cost-versus-replace comparison on the spot.
The checks above are safe to try yourself. Beyond that, appliance repair involves electrical, gas, or refrigerant systems that are best left to a trained technician.